An outsourceable,
cloud-service-based
notification and summons system

Solution description

When seeking the most progressive method of notification and summons, easily accessible from any remote device with Internet access, select a solution provided as a subscription service in the cloud version. Its users do not need to buy any hardware or software. This solution is especially suitable for companies preferring the outsourcing of their operational processes.

It is based on the Vektra® Web application, which can be run using any website browser from any location with an Internet connection, i.e. a smartphone, tablet, laptop, 2-in-1 device, or desktop computer. By means of this application, it is possible to pre-define the persons to be notified, set the communication channels and telephone numbers to be used for notification and summons as well as specific types of events and assigning them to the relevant persons to be notified when need it. After the notification process is completed, the system automatically generates a notification report.

By default, the following communication channels are supported: mobile phones, landline phones, SMS and VoIP. The use of other communication channels (such as pagers and radio stations) depends on the possibilities and legislation in a particular country.

Solution description

Practical example

An important company operating in the energy sector has been optimising its costs for several years by outsourcing. When selecting the appropriate version of their notification system, the management of the company did not hesitate to long. They required a fast and reliable system that would contain all the necessary functions and save both capital and operational costs at the same time. Using the outsourceable, cloud-service-based notification and summons system, this company is now able to respond to emergencies in a few seconds, without having any specific software installed in computers.

The operator of the system can be immediately connected to a distant server by using the web application and activate the process of notification of responsible persons. Moreover, they can define new and modify all existing events in their system. Hence, customers can use this notification system for the evacuation of their staff from dangerous places in emergency situations and/or simply for the summons of relevant persons to meetings. The main advantage is no need to buy any hardware or software. The only cost incurred is a fixed monthly fee, which is calculated according to the number of functions required, people to be notified and the urgency of their notification.

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Practical example

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Advantages of the outsourceable, cloud-service-based notification and summons system

Mobility and mobile support

The outsourceable, cloud-service-based notification and summons system can be activated anywhere and anytime from any device with an Internet connection (e.g. from home, car, on a trip, holiday, etc.). The service is for smartphones, tablets, notebooks, 2-in-1 devices, and desktop computers.

Data security

All recorded data (about emergency situations, persons, communication channels, etc.) is stored on external servers and is accessible/retrievable only upon authorisation.

Adaptability

The software used in the system allows predefining various types of events, assigning them to the relevant persons to be notified when need it, as well as setting priorities and communication channels for their notification. Notification can be either simultaneous or sequential (first by phone, then SMS, e-mail., etc.), while considering the preferred communications channels, languages and other aspects.

Speed

The whole complex process of notification and summons (manual calling, texting messages (SMS) and e‑mails) can be executed in just a few mouse clicks. When using multiple communication channels at the same time, it is possible to notify and summon a large number of people very quickly.

Feedback

The operator is informed of the outcome of notification automatically, either by sending a message from the device, obtaining a delivery confirmation message or a request for active response from the responsible person. After the notification process is completed, the system automatically generates a notification report.

An outsourceable,
cloud-service-based
notification and summons system